I just uploaded another 20-minute MEB's 123s podcast, at BatesInfo.com/meb123. This one offers tips for us "amateur" survey designers -- it's not part of our job description but we need to gather information that can only be gleaned by going to the source.
In the podcast, I recommend SurveyMonkey, which I have used for a number of years and which offers flexibility and power for us occasional survey designers. What other web-based survey tool do you recommend?
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